Little boxes on the hillside,
Little boxes made of ticky tacky,
Little boxes on the hillside,
Little boxes all the same.
There’s a green one and a pink one
And a blue one and a yellow one,
And they’re all made out of ticky tacky
And they all look just the same.
In the whole cookie cutter scheme of things, how different is your neighborhood Lebanese grill from mine? Does your local curry house serve soft, piping hot, puffed up nans just like mine? It probably does. I bet your Lebanese joint could sprinkle some pine nuts on your Hummus Beiruti if you asked them to, or they probably already do because that’s how it is supposed to be right?
Sure, things could always go wrong. Your meat could end up being a bit more charred than you would have liked or there might be a bit more lemon in your Tabbouleh then you would have wanted but at the end of the day, authentic Lebanese food will always be more or less similar in name, taste and presentation. The same goes for authentic Indian, Pakistani, Thai, Korean, or what have you.
So how do we really know if any one restaurant is better than the other? Well, the décor and the location may play a role but eventually it all boils down to one thing. ‘Service’ is the one factor that may break or make your overall experience. If the quality of service is exceptional, the food (as long as it is acceptable) won’t even matter that much. One day, while looking for a hidden gem waiting to be discovered in the streets of Dubai Marina, I came across such a restaurant.
Kababji restaurant in the Marina is situated at a quiet corner of the promenade. The view is not extraordinary as far as Marina restaurants go but you can catch a glimpse of yachts cruising on the water albeit from a distance. The menu was your standard Lebanese fare; grilled meats, salads and several variations of hummus. One thing that did stand out though was the effort to offer a healthy twist to many of the regular items on the list.
There was a Quinoa Tabbouleh which seemed like an interesting take on the popular Lebanese salad. The grilled veal fillet light and the Kebab light promised to be less than 400 calories each and seemed to be geared towards those who can’t survive without their meats but want to be heart healthy as well. I tried the Kebab light and since it was made of extra lean meat, I found it to be a bit dry (the fat in the meat keeps the kabab moist and juicy). The grilled chicken we ordered was grilled to perfection. Tender and moist on the inside and perfectly charred on the outside.
The food however, as I mentioned before, was secondary. The one thing that has ensured I return to this restaurant was the service. We went at a time when there was just one waiter inside. Hakeem (our waiter) saw us from inside the glass door and rushed outside to help us carry D’s stroller down the steps. He was never intrusive but always attentive. We just had to look up towards him once and there he would be, right next to us awaiting our next request.
I ordered a coffee and cancelled it after 5 minutes because I changed my mind. He agreed with a smile and went back to pass the message to the kitchen. Baby D was not in a particularly good mood and for some reason kept throwing her French fries on the floor while shouting “potato, potato” at the top of her voice. Hakeem pretended as if nothing was wrong while we discussed our order.
Noticing that I had ordered the Spicy version of the Kabab light, Hakeem asked if we would like some fresh chilli paste to go with our order. Once we started eating, he asked us once if the meal was alright or if we needed anything else and then left us in peace to enjoy the meal. D of course had other plans but that is beside the point.
It is quite amazing how one person can transform your entire dining out experience. This could have been a bad day to eat out but thanks to Hakeem, it was anything just.